Contact
Get help with AEOprobe
Email [email protected] for account access, audit findings, billing, privacy requests or product feedback.
What to include
Send the affected public page URL and an audit ID if you have one. Describe what you expected, what happened and the steps that led to it. For a finding you think is incorrect, include the evidence or documentation that supports the correction.
See account help for recovery, credits and rechecks.
For account recovery, use password recovery if your account has a password, or return to the provider or passkey you use to sign in. Never email passwords, reset links, API keys, payment card details or authorization tokens.
What to expect
Support uses the details you send to investigate your request and may ask for more information or ask you to verify account access. The available remedy depends on the request; sending a message does not automatically change your plan or restore credits.
Account messages are sent through ZeptoMail from [email protected], with replies directed to [email protected]. A reply to an account message reaches the support address.
Connection and data questions
For Claude Code or Codex, read the coding agent connection guide. AEOprobe is coming to ChatGPT's plugin directory. The ChatGPT support guide covers account linking and disconnecting.
Send privacy requests and questions about these terms to the same support address. The privacy policy describes the data used by each feature.